Customer Guide


ACCESSING DRUGHUB


DrugHub employs an advanced access control system that enhances security and minimizes the risks of phishing and DDoS attacks. Each user is given a specific .onion address to access the platform. To obtain this address, users must visit a designated Link Directory Node (LDN) page. When users land on the LDN page, they must complete a CAPTCHA verification and click a button to generate a new mirror link. Once generated, the mirror link is signed, and it is crucial for users to verify its authenticity by checking it against the platform’s PGP key. Each user is assigned their own mirror, ensuring that only they can access it, adding an extra layer of security against unauthorized use. The Link Directory Node can be accessed through either https://drughub.vip or http://drughubkpdabnnn4bimz7l5dlrypr4k73fpzmjp5z27fqj26lrghxxqd.onion

Vendors are provided with Permanent Mirrors, which are accessible only by them and users who have conducted transactions with them on the marketplace. This setup eliminates the need for constant searching for new URLs, making interactions more efficient. Throughout their session, users will encounter CAPTCHA challenges designed to confirm their human identity. The CAPTCHA shows a transparent circle that needs to be aligned with an underlying layer before the timer expires. Once completed, users can click ‘continue’ to gain access to the marketplace. To complete the registration process on DrugHub, users must possess a PGP key, which is necessary for accessing the market. Users should input their PGP key in the registration form and click ‘continue’. After this, a PGP-encrypted message will appear. Users should copy the message from the designated box and paste it into their PGP client for decryption. The decrypted message will begin with 'DRUG_HUB_BUYER_REGISTRATION_yourcodehere'. Users must then select the correct option to finalize their registration. The chosen username serves solely as an identifier for vendors and is not used for login purposes. After selecting a username, users should click ‘continue’ to proceed and complete their registration.

Additionally, users must provide their PGP Public Key and choose a session timeout duration. This option defines the time interval after which the user will be asked to re-authenticate to the market. For example, selecting a 12-hour session timeout will keep the user logged in for that duration unless they manually log out. Afterward, users should click ‘Continue’ to receive their PGP validation message and refer to earlier steps for details on PGP validation. The login validation code will begin with a specific prefix. On the left side of the interface, users will find a Categories Menu. Selecting a category from this menu will reveal a dropdown list with various sub-categories and additional options for easier navigation.


CAPTCHA


When users log into DrugHub, they are welcomed with a user-friendly layout. The main content area consists of tiles displayed in a two-column design, each containing key product information such as an image, title, category, subcategory, pricing details, payment methods (escrow or FE), shipping info (origin and destination), vendor name, and user reviews. At the top of the page, the main navigation menu includes essential tabs such as Invoices, Orders, Vendor Chats, Support, PGP, Notifications, Shopping Cart, XMR Wallet, and Profile Settings. Users can quickly find what they’re looking for using the search feature positioned above the tiles. The search tool offers both Simple and Advanced Search options. Additionally, there’s a sorting feature next to the search bar, allowing users to filter search results by criteria like newest to oldest, oldest to newest, price range, vendor ratings, and listing views. By using the Simple Search option, users can type in a keyword and click "Simple Search" to find related items. The Advanced Search option provides extra filters that can be customized according to user preferences.





REGISTRATION

The product listing page offers a wide range of key information that is essential to review carefully. This includes the product name, refund policy, pricing in both FIAT and XMR (Monero), listing type (escrow or FE), views count, stock availability, shipping details (origin and destination), vendor type, sales performance, dispute history (wins/losses), and the status of any active or disputed orders. Alongside this, the ordering section presents shipping options, the number of items in stock, and bulk purchase settings. Below this, product images are displayed, with options to contact the vendor, report the listing, and save the product to your favorites. Once all selection criteria have been made, you can click the 'Add to Cart' button. This will either allow you to complete your purchase right away or to keep shopping and add more items to your cart. This feature ensures that you can pay for multiple items together in one transaction. If you choose to proceed with your cart and finalize your order, you will be directed to a page similar to the one shown above, where you can continue to complete the checkout process.



PGP VALIDATION

This step is vital to secure the purchase process, as it encrypts the transaction and ensures the safety of communications.


USERNAME SELECTION

After you choose your username, proceed to the registration phase. Be sure to encrypt your order details using the provided PGP key and then input the resulting encrypted message to complete the registration.




LOGIN

back into the specified Order message box. If your cart contains multiple products from different sellers, you need to repeat this procedure for each individual key. Once done, you can move to the Payment section by clicking the 'Continue' button. Please read the entire set of instructions carefully and click 'I understand and agree' if you wish to continue. To complete your transaction successfully, ensure you send the exact amount of XMR specified in the highlighted red area. The address for the payment will be verified through the Market key. For your DRUG_HUB_BUYER_SIGNIN_yourcode.




ACCESSING THE MARKETPLACE


For your convenience, you can also opt to view a QR code for payment by selecting the QR Code tab. It is essential to complete your payment promptly, as a timer will begin counting down once this page is reached.

The timer will run for 60 minutes, and if payment isn't received within that period, the order will be automatically canceled. To access a full list of PGP keys, simply append the '/market-keys' extension to a verified DrugHub mirror URL. This will bring up a complete page with all necessary PGP keys for secure communication within the marketplace.

This section includes all relevant PGP keys required to interact with DrugHub's staff. Each staff member has their own specific PGP key for secure communication.

This added layer of security ensures that all exchanges are conducted with the utmost privacy through PGP encryption.

Next to the search bar, you'll find a sorting option that lets you filter results based on different criteria. You can sort by newest to oldest, lowest to highest price, highest to lowest price, vendor rating, and listing views.





PRODUCT SEARCH

SIMPLE SEARCH
Using the Simple Search from the top you can enter your search phrase and press Simple Search to be shown the results.


ADVANCED SEARCH
Advanced Search
The Advanced Search provides additional parameters which can be set using the additional options displayed






PRODUCT LISTING

The product listing page includes a comprehensive set of information that requires careful attention. This information includes the listing title, refund policy, price in both FIAT and XMR (Monero), listing type (either escrow or FE), number of listing views, stock availability, shipping location details (from/to), vendor type (escrow or FE), listing sales, dispute resolution outcomes (wins/losses), and the status of open orders (disputed or open).

In addition to these details, the ordering options section encompasses shipping options, order quantity, and bulk quantity settings. This is followed by product images, as well as buttons for contacting the vendor, reporting the listing, adding it to favorites, and adding it to the cart.

Once all the applicable listing options have been selected, users have the ability to press the "Add to cart" button. This allows them to either proceed with the immediate purchase of the product or add additional products to their cart. This convenient feature enables users to pay for multiple orders within a single transaction.






CHECKOUT

If you've opted for the "Add to cart" feature for a specific product and initiated an order, a page similar to the one shown above will appear. This screen will present complete order details, including the seller's PGP key. You need to encrypt your order data with this key and paste the encrypted result back into the Order message box. If your cart contains items from multiple sellers, repeat this procedure for each separate PGP key. Afterward, you can proceed to the Payment page by selecting the "Continue" button.

Ensure that you read through the instructions thoroughly. If you fully agree with the terms, click on "I understand and agree."


To finalize the purchase, send the exact amount of XMR displayed in the red section. The payment address will be validated with the Market key. For your convenience, you can also choose the QR Code tab to view a scannable code.

It's crucial to make the payment promptly, as a 60-minute timer will start once you're on this page. If the payment is not completed within the given time, your order will be canceled.





DrugHub Market link